Bob T. came to service our HVAC unit today, and he did a fantastic job. He was courteous and helpful when explaining what was wrong, and he made sure to explain possible solutions and how much they would cost. We have visitors in our home and it meant a lot to our family to have Raps come out in less than 24 hours from our initial call to provide assistance. I would highly recommend this company to anyone that needs help with heating, ac, or any plumbing needs. They are always consistent and also willing to point you in the direction of other trained professionals when they don't specialize in your area of need. Can't say enough about this company and their employees.