We just had Mark Alterio from Raps over to help address a clog in our sink/washing machine drain line. The line was original to the house and had been told previously from another company it would need to be replaced. Mark reaffirmed this was the case and provided us with an estimate that seemed on par with the level of work that needed to be done. He was patient in explaining what needed to be done and what he would do to address the problem.
Within a few days he and an assistant were back at the house and wow, what a nice job they did. Mark was thorough, ensuring the job was done right and exceeding my expectations. They were also the neatest plumbers I have ever met, not leaving a trace of any of their work behind. To top of off- they were also some of the nicest people I have met, even taking the time to talk to our children when they asked a few questions.
I was fully satisfied with their work. Mark was wonderful and I look forward to working with them again!